The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Privacy Policy
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Our McKnickers Policy
We value your privacy and security. Our McKnickers shopping cart employs 128-bit SSL for secure online transactions. Additionally, we utilize a fully compliant Payment Card Industry vendor to service and complete all credit card transactions. We will NEVER sell or give your information to anyone else or add you to our mailing list simply because youve written or ordered.
Our commitment to privacy:
We respect your privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The information we collect and how we use it:
In order to process your order we may require various forms of personal information from you depending on the payment method you choose. We will never ask for anything more than is necessary for the bank to verify your ability to pay with your chosen method.
Internet Protocol (IP) addresses are recorded for security purposes only in the check out process.
If we have trouble processing an order, this contact information is used to get in touch with the user.
We do not share this information with outside parties except to the extent necessary to complete that order.
Cookies:
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. If you are set not to accept cookies you will not be able to add more than one item to the cart.
On some pages, you can submit feedback or leave comments and we may ask you for some additional information, you are never required to leave additional information and we will never send you unsolicited emails. The only times you will get email from us are if you ask a question, place an order or request or a problem arises from your order.
We use non-identifying and computer generated information for statistical purposes only. This includes among other things, domain, country, browser, platform and pages visited. Most websites routinely do this and we never share any of this information with anybody not directly involved with the maintenance of our website.
Our commitment to data security:
This website takes precautions to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number, drivers license and CVV), that information is encrypted and is protected with SSL encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Google Chrome, Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our office. Employees access is resticted to least privilege and only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
The servers that we store personally identifiable information on are kept in a secure environment, behind a locked door and cage. This environment has undergone several security and compliance reviews to ensure maximum physical protection.
If you have any questions about the security of our website, you can send an email to support@mcknickers.com
- Shipping & Delivery
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McKnickers employs a simple shipping and delivery methodology: Fixed price shipping. All orders up to the total purchase price of $200.00 will cost $11.95. All orders from $200.01 to $500.00 will cost $19.95. Lastly, all orders totaling over $500.01 will result in a shipping charge of $34.95. All orders received will be shipped within 24 hours of purchase. International destinations are charged a $30.00 surcharge for delivery.
- International
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Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. McKnickers is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
- Return Policy
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Something wrong with your order?
We check all items in outgoing orders for visible defects and accuracy before being sent out. If you find that weve missed something we will gladly replace the item or give you store credit towards another item.
If youve received a damaged item, or the wrong item was sent to you, please write us within 7 days of the delivery date and let us know the issue with your order and we will take care of it ASAP . If you have any questions please write us for instructions. Please email us at support@mcknickers.com.
Please allow up to 72 hours for responses to return queries.
Need to return an item?
We would like to do everything that we can to ensure that you are pleased with your purchases.
If you find that an item or items from your order did not work out for you, please refer to your invoice for instructions or contact us via email or phone at 1-888-569-3572.
Items eligible for a return:
Items cannot be returned if they have been actively worn, or washed. Items that have been worn or washed and are returned to us will be disposed of, and no credit will be issued.
Any items still new in package are eligible for store credit or refund.
Items taken out and then put back in their package will not be considered "new in package". Store credit will be provided. Shipping charges are not refundable.
- Store Hours
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McKnickers - Golf Attire with Style is available 24 hours a day via this website.
McKnickers, LLC
16 Eleanor Court
Mechanicville, New York 12118
(888) 569-3572